When it comes to procrastination (and therefore exaggeration), I stand unparalleled among the many circles I am known to be a part of. It has been a little over a year since my writing about the procedure to follow to disconnect PTCL DSL service and my undeniably firm resolve to sever off the connection, and I have only very recently finally managed to get around to getting my act together.
The exchange building, where I found the DSL office, was anything but a pleasant sight. Dilapidated, the inordinate building worn down through constant neglect over the years recalled similar sights of government offices that I had had the misfortune of being an audience to. Every wall, every floor, every desk and chair, and every roof mounted fan that appeared to be dysfunctional, I could lay my gaze on was layered with dirt and gunge, but what startled me the most was the sight of the two staffers in the small DSL room sitting on chairs that could fall apart any minute and working on two dust-covered computers lying on an old, worn-out desk. My heart sank. I was sweating from the already sizzling weather outside. The room felt hellish. A dusty, half torn portable standing fan was as close as it got to having any hope of relief in the heat. Throughout the ten minutes I had to sit in that room, except for the few moments I spent answering what was asked of me, I kept looking about, reflecting thoroughly.
It is easier if one can phase out and shield oneself from unsavoury, unpleasant circumstances, by maintaining a bubble around oneself. It is an uphill struggle keeping that bubble intact alone, for there are many places and many moments where the frailness of it becomes perceptible.
I digress. The steps I described in the post before remain the same for applying for discontinuation of service, with the exception that I did not have to surrender the equipment as it had been well over a year. Folks from their call centre called me twice the next day to enquire into my reasons for cancelling the connection.